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CANCELLATION POLICY

  1. Our check-in and check-out time is at midnight. We'll try our best to accommodate early check-ins or late check-outs, depending on room availability.

  2. If you arrive before 8:00 AM, we'll charge you from the night before.

  3. The room price is for one night, excluding taxes and additional charges.

  4. Airport transfers are not included in the room prices, but we can arrange them upon request.

  5. To book a room, we require your credit card details. Alternatively, your company can guarantee the reservation with a signed letter.

  6. If you cancel your booking less than 2 days before arrival, we'll charge you for one night's stay.

  7. Please retain the cancellation number provided if you cancel less than 2 days before arrival to avoid being charged for one night.

  8. Upon check-out, settle your bill directly. We do not accept personal checks but can allow you to sign for your room if your company has an account with us.

  9. Informing us in advance about your preference for a smoking or non-smoking room will ensure we accommodate your request.

  10. Kindly note that cancellations made too late or no-shows will not be eligible for a refund.

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